NCSA Qatar
Operations

Managed SOC Services

Sovereign 24/7 monitoring, detection and response delivered from NCSA-vetted providers.

SLA
24/7 / 15-min ack
TLP
TLP:Red (data); TLP:Amber (reports)
Pricing
Tiered:
Eligible
Govt · CI · Enterprise

Overview

Sovereign 24/7 monitoring, detection and response delivered from NCSA-vetted providers.

Purpose

Provide entities lacking in-house SOC capacity with a fully managed, sovereign 24/7 detect-and-respond service mapped to NCSA playbooks and national escalation paths.

Workflow — Interactive Timeline

Auto-play
Step 1
MSS selection & contracting
Owner: Entity + Provider

Select from NCSA-vetted MSS marketplace, sign SOW.

Requirements

  • Log source inventory (EDR/Firewall/Identity/Cloud)
  • Network connectivity to MSS collector
  • Designated escalation contacts (3 tiers)
  • Runbook acceptance

Required documents

  • MSS Statement of Work
  • Data-processing agreement
  • Log source inventory
  • Escalation matrix
  • Runbook acknowledgment

FAQs

Within Qatar sovereign infrastructure — Azure Sovereign / Oracle DRCC / on-prem.